Privacy Policy

Last Updated: June 17, 2026

1. Introduction

Welcome to Flotick ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at flotick.com (the "Site") and use our services. This policy applies to all information collected through the Site and any related services, sales, marketing, or events. Please read this policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. The Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data: Full name, email address, and username (when joining the waitlist or creating an account).
  • Contact Data: Billing address, delivery address, email address, and telephone numbers (when applicable).
  • Technical Data: IP address, browser type and version, operating system, device identifiers, time zone setting, and location data.
  • Usage Data: Information about how you use our website, products, and services, including pages visited, time spent on each page, click patterns, and referral URLs.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties, and your communication preferences.

We do not collect any special categories of personal data about you (such as details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, or biometric data).

3. How We Collect Your Data

We use different methods to collect data from and about you, including:

  • Direct interactions: You may give us your identity and contact data by filling in forms or by corresponding with us by email or otherwise (e.g., when joining our waitlist).
  • Automated technologies: As you interact with our Site, we may automatically collect technical data about your equipment, browsing actions, and patterns using cookies and similar tracking technologies.
  • Third parties or publicly available sources: We may receive personal data about you from analytics providers (such as Google Analytics) and search information providers.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Register you for our waitlist and provide product updates and early access invitations.
  • Improve our website, products, services, and customer relationships.
  • Notify you about changes to our terms, privacy policy, or service features.
  • Administer and protect our business and Site, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
  • Deliver relevant content and advertisements to you and measure or understand the effectiveness of the advertising we serve.
  • Comply with legal obligations and enforce our Terms of Service.

5. Data Sharing and Third Parties

We may share your personal data with the parties set out below for the purposes outlined in this policy:

  • Service Providers: Third-party vendors who provide hosting, analytics, email delivery, and other technical services on our behalf.
  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your data may be transferred as part of that transaction.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

We do not sell, trade, or rent your personal data to third parties. All third-party service providers are contractually obligated to protect your personal data and may only process it on our instructions.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

  • Waitlist data is retained until you request removal or the waitlist is closed.
  • Account data is retained for the duration of your account and deleted within 30 days of account termination.
  • Analytics data is retained in aggregate form for up to 24 months.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. These measures include:

  • AES-256 encryption for data at rest and TLS 1.3 for data in transit.
  • Multi-factor authentication (MFA) for all internal system access.
  • Regular automated security scans and manual penetration testing.
  • Role-based access controls (RBAC) with least-privilege principles.
  • Continuous monitoring and real-time alerting for suspicious activity.

In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

8. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain data protection rights under the General Data Protection Regulation (GDPR). These include:

  • Right of access: Request a copy of the personal data we hold about you.
  • Right to rectification: Request correction of inaccurate or incomplete personal data.
  • Right to erasure: Request deletion of your personal data where there is no compelling reason for its continued processing.
  • Right to restrict processing: Request suspension of processing of your personal data in certain scenarios.
  • Right to data portability: Request a machine-readable copy of your personal data for transfer to another service provider.
  • Right to object: Object to processing of your personal data where we are relying on a legitimate interest.
  • Right to withdraw consent: Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us at privacy@flotick.com. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users of our Site. This helps us provide you with a good experience and allows us to improve our Site. We use the following types of cookies:

  • Strictly Necessary Cookies: Required for the operation of the Site (e.g., session management, security tokens).
  • Analytics Cookies: Allow us to recognize and count visitors and see how visitors move around the Site, helping us improve the way it works.
  • Functionality Cookies: Enable us to personalize your experience and remember choices you make (e.g., language preferences).

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

10. International Data Transfers

Your data may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. When we transfer your data to other countries, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission or equivalent adequacy decisions.

11. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at privacy@flotick.com so that we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your data protection rights, please contact us at: